Exceptional care for stronger recovery

First responders and frontline workers are the core of our communities. They deserve the same level of care as professional athletes when they’re injured.

  • Combines sports medicine with hands-on navigation
  • Strengthens the organizations they serve
  • Improves the speed and quality of recovery, returning workers to duty 30% faster
Firefighters working a structure fire

Trusted by 400+ public safety departments across 20+ states

  • CAL FIRE
  • New Orleans Fire Department
  • City of Austin
  • Wauwatosa Police Department
  • El Paso Fire Department
  • Memphis Division of Fire Services
  • Bolingbrook Police
  • Spokane Police
  • City of Madison
  • Pierce County Sheriff

Customer stories

Departments that got their people back

Hear it from the chiefs, the union, and the finance leaders who have been through recovery with Ready Rebound.

  • Chief Jonathan Killings, Fire Chief, El Paso, TX Fire Department
    El Paso Fire DepartmentChief Jonathan KillingsFire Chief · El Paso, TX Fire Department
  • Jim Runyen, Police Chief, Yuba City Police Department
    Yuba City Police DepartmentJim RunyenPolice Chief · Yuba City Police Department
  • Dan Muller, President, IAFF Local 1440, North Shore Fire Rescue
    North Shore Fire RescueDan MullerPresident, IAFF Local 1440 · North Shore Fire Rescue
  • Diana Pope, Finance Director, City of Yuba City, CA
    Yuba City Fire DepartmentDiana PopeFinance Director · City of Yuba City, CA
  • Chief Whitaker, Fire Chief, North Shore Fire Rescue
    North Shore Fire RescueChief WhitakerFire Chief · North Shore Fire Rescue
  • Amanda Gain, Finance Director, North Shore Fire Rescue
    North Shore Fire RescueAmanda GainFinance Director · North Shore Fire Rescue

Results that matter

0+

Net Promoter Score

0%

faster recovery

0%

faster appointment scheduling

$0M+

labor costs saved in 2025

0K+

overtime shifts saved in 2025

The cost of a stalled recovery

When recovery stalls, the whole department feels it

Before

  • Members waiting weeks or months for the right specialist
  • Command staff guessing when crews will be fully staffed again
  • Risk answers for claims they can't see coming, catching a spiraling case only after it has cost six figures

With Ready Rebound

  • A dedicated navigator gets the member to the right care faster
  • Claims at risk of drifting are surfaced earlier
  • HR, Risk, Finance, and Command work from the same source of truth

The path back

From injury to back on duty in just three steps

  1. Report your injury to your employer

    Let your department know you've been hurt so the process can start on the right footing.

  2. Contact Ready Rebound through our 24/7 hotline

    Reach us any time by call or text. A certified athletic trainer steps in as your injury navigator.

  3. Connect with a Navigator and start your recovery journey

    Your navigator coordinates specialist access, appointments, scans, and return-to-duty planning, and stays with you until you're back.

What we offer

Care advocacy, clarity, and coordination. Working together

Ready Rebound brings three things to every department: hands-on care advocacy for the member, clarity for the people managing the claim, and coordination across everyone involved.

Care Advocacy

Treat injured frontline workers like the tactical athletes they are

Through Recover, every injured member gets a dedicated navigator who coordinates specialist access, appointments, follow-ups, and the path back to full duty — with the same sports-medicine standard pro athletes rely on.

  • Dedicated ATC navigator
  • Rapid specialist access
  • Return-to-duty planning
A crew of first responders together with their therapy dog
Clarity

Turn your claims data into a clear view of every recovery

Return by Ready Rebound gives your team one clear view of every injury and recovery, so you can see what's on track, what's falling behind, and where action is needed.

  • Know the true cost of every claim
  • Catch claims before they escalate
  • Fits your existing workflow
Air crew monitoring instruments and screens in the cockpit
Coordination

Align every stakeholder to a single source of truth

Ready Rebound keeps Command, HR, Risk, and Finance working from the same dashboard visibility, and works alongside your existing TPA and provider network — so nothing falls through the cracks.

  • One shared source of truth
  • Works with your TPA & providers
  • Proactive stakeholder updates
A frontline work crew coordinating on site

One system. Every stakeholder aligned

Built for every stakeholder in recovery

Ready Rebound coordinates every step to improve the quality and speed of recovery.

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Command staff

Get your injured members off the sidelines 30% faster with the same personalized care that professional athletes receive.

Union

Help injured members recover healthier and stronger with expert sports medicine care.

HR & Risk

Receive personalized guidance with coordinated care every step of the way.

Operations & Leadership

Protect budgets with full visibility into overtime costs and recovery forecasts.

Members

Get one advocate who knows your name, helps you access care faster, and stays with you through recovery.

In their words

Don't just take our word for it

Our employees know that Ready Rebound gets them into specialists who are experienced in treating people in their field of work. If they are hurt at work, they know they will see the right provider and not have to wait and wonder when they can get back to their normal lifestyle.
North Shore Fire RescueRobert WhitakerFire Chief · North Shore Fire Rescue
It's hard to get medical appointments these days, and anything that can help that process to get people back to full strength quicker and more expeditiously, is definitely something that I think is a wonderful thing.
Madison Police DepartmentMindy WintersCaptain · Madison Police Department
Our employees definitely feel that Ready Rebound is there for them every step of the way.
North Shore Fire RescueAmanda GainFinance Director · North Shore Fire Rescue
Ready Rebound coordinates with our payroll staff and third-party workers' compensation administrator, providing comprehensive and integrated support for injured employees. Their responsiveness and collaboration make them a highly valuable resource for our organization.
El Paso Fire DepartmentRandy MarkerHR Director · El Paso Fire Department

A partner you can rely on

A partner for the people who protect your community

Ready Rebound is built to support your people through new injuries, changing leadership, and growing workers' comp pressure.

  • Built from public safety and sports medicine experience
  • Hands-on support from dedicated ATC navigators
  • Works alongside your TPA, providers, and existing process
  • Supports on- and off-duty injuries, families, department staff, and retirees

Ready to bring your people back faster?

See how Ready Rebound can help your department reduce recovery delays, control overtime and backfill costs, and give every stakeholder a clearer view of what is happening.

  • See where delays are costing you
  • Connect faster care to staffing and readiness
  • Get a clear answer on fit for your department
A wildland fire crew hiking up the hillside

FAQ

Frequently asked questions

Everything you need to know about how Ready Rebound supports your people and your department. Still have questions? Talk to our team.

Care navigation is hands-on guidance that helps an injured worker get to the right care quickly and stay supported through recovery. At Ready Rebound, every injured member is paired with a dedicated navigator who coordinates specialist access, appointments, and the path back to full duty, so no one has to work through the system alone.

A nurse case manager typically reviews a claim from a distance; a Ready Rebound navigator is a hands-on advocate whose only job is getting your member back to duty. Our navigators are Athletic Training Certified, which means they understand the physical demands of frontline work the way a sideline trainer understands an athlete. They coordinate care in real partnership with the member, not just oversee a file.

We work within your existing provider network and alongside your TPA, not around them. Our navigators know which specialists are the right fit for a given injury and how to reach them fast, so members get to the appointment that actually moves recovery forward.

We don't replace your plan or your providers. We remove the friction that slows scheduling down. Because our navigators coordinate specialist access and follow-up directly, members often get in to see the right specialist in days rather than the weeks or months it can take on their own.

No. Ready Rebound navigates, it does not diagnose or treat. Your providers deliver the care; our navigators make sure the member gets to that care quickly, understands each step, and stays on track through return to duty.

We focus on the musculoskeletal injuries most common to frontline work, the strains, tears, and orthopedic injuries that sideline first responders and frontline workers. Our navigation is built specifically for the physical demands of these roles.

No. Ready Rebound works alongside your TPA and existing process. Your TPA administers the claim; we provide the hands-on navigation and advocacy that sit on top of it, so the member gets a better experience and the department gets clearer visibility.

By getting members to the right care sooner and surfacing claims that need attention before they drift, Ready Rebound helps reduce the overtime, backfill, and long-tail costs that come from slow recoveries. Departments get dashboard visibility into status, cost, and outcomes so leaders can see what is driving spend.