Who we serve
Your members deserve an advocate through every injury
When a firefighter or police officer gets injured, they need more than workers' compensation. They need someone who will help them access the right care quickly, navigate every step of recovery, and get them back to work healthy, confident, and ready to serve.
Trusted by 400+ public safety departments across 20+ states
Results that matter
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Why it works
A better recovery experience for every member
Ready Rebound partners with unions to ensure injured members receive the care, support, and advocacy they deserve from the moment an injury happens until they're back on the job.
Faster access to the right care
Members are connected with specialists quickly, reducing weeks of waiting and helping them begin treatment sooner.
Healthier departments, healthier members
Faster recoveries improve staffing levels and lessen the burden placed on fellow union members who would otherwise cover additional shifts.
Personal recovery advocacy
Every injured member is paired with a dedicated Navigator who coordinates appointments, answers questions, and stays with them throughout their recovery.
Value that benefits the entire membership
Reducing workers' compensation costs creates opportunities for departments to reinvest in the workforce, supporting future negotiations for better pay, benefits, and member programs.
Scope of care
What is covered
Musculoskeletal (MSK) injuries
From sprains and fractures to shoulder, knee, back, and joint injuries, Ready Rebound helps you get the specialized care you need to recover faster.
On and off duty
Whether you're injured on the job or outside of work, Ready Rebound helps you access expert care quickly so you can recover and get back to doing what you love.
Family, retirees, and staff
Our coverage extends beyond just our members to include retirees, family members, and administrative staff, ensuring more people have access to expert recovery support.
Common MSK injuries we cover
- Sprains/Strains
- Muscle Tears and Complete Ruptures
- Tendon and Ligament Issues
- Fractures and Dislocations
- Hernias
- Shoulder Injuries
- Knee Injuries
- Back & Spine Conditions
- Hip Injuries
- Elbow & Wrist Conditions
- Ankle & Foot Injuries
The path back
How it works
Report an injury
After a member reports their injury to their employer, they can contact Ready Rebound through our 24/7/365 injury hotline.
Connect with a Navigator
A member will connect with their assigned Navigator, who will assist with appointment scheduling, identifying care providers, and ongoing communication.
Start recovery
Members will work with their Navigator throughout the entire process so they can return to work feeling supported and confident.
“If it wasn't beneficial to the union, then we just wouldn't support it. Ready Rebound has proven the test of time.”
Ready to strengthen recovery across your union?
FAQ
Frequently asked questions
Everything you need to know about how Ready Rebound supports your people and your department. Still have questions? Talk to our team.
Care navigation is hands-on guidance that helps an injured worker get to the right care quickly and stay supported through recovery. At Ready Rebound, every injured member is paired with a dedicated navigator who coordinates specialist access, appointments, and the path back to full duty, so no one has to work through the system alone.
A nurse case manager typically reviews a claim from a distance; a Ready Rebound navigator is a hands-on advocate whose only job is getting your member back to duty. Our navigators are Athletic Training Certified, which means they understand the physical demands of frontline work the way a sideline trainer understands an athlete. They coordinate care in real partnership with the member, not just oversee a file.
We work within your existing provider network and alongside your TPA, not around them. Our navigators know which specialists are the right fit for a given injury and how to reach them fast, so members get to the appointment that actually moves recovery forward.
We don't replace your plan or your providers. We remove the friction that slows scheduling down. Because our navigators coordinate specialist access and follow-up directly, members often get in to see the right specialist in days rather than the weeks or months it can take on their own.
No. Ready Rebound navigates, it does not diagnose or treat. Your providers deliver the care; our navigators make sure the member gets to that care quickly, understands each step, and stays on track through return to duty.
We focus on the musculoskeletal injuries most common to frontline work, the strains, tears, and orthopedic injuries that sideline first responders and frontline workers. Our navigation is built specifically for the physical demands of these roles.
No. Ready Rebound works alongside your TPA and existing process. Your TPA administers the claim; we provide the hands-on navigation and advocacy that sit on top of it, so the member gets a better experience and the department gets clearer visibility.
By getting members to the right care sooner and surfacing claims that need attention before they drift, Ready Rebound helps reduce the overtime, backfill, and long-tail costs that come from slow recoveries. Departments get dashboard visibility into status, cost, and outcomes so leaders can see what is driving spend.